Babies R Us/Toys R Us will never get one dollar from me again :)

Kingston54

I have been trying for over a week to order the remaining items on my registry using my completion discount.  I never recieved a card in the mail and have sent 5 different e-mails trying to get them to send me the card/a code, etc.

Finally I made time tonight to call them - they told me they do not have codes, cannot give codes and my best bet would be to drive over an hour to the nearest store to get the code from there or to buy things in store.

I even talked to a supervisor who said she was "sorry to hear" that I would never patronize BRU/TRU again.

I am disgusted at what horrible customer service they have.  I will never order anything from either company again.  Amazon's prices, service, and speed are much better - so it's an easy decision.

Has anyone else had such horrendous experience with BRU?