Any Aetna members who ordered breast pumps?

jrtmom

I am curious to hear about your experience if you are an Aetna member and ordered a breast pump (covered by Aetna)?  I called to inquire about coverage and was told they are covered at 100% as long as I order through their providers.  I asked if I needed to wait until the baby was born and they told me no, I could order it now if I wanted.  I went to the website of the provider they told me had the best selection, picked out a breast pump, started filling everything out, only to find out Aetna will not allow orders from WA state (I live in Seattle).  I tried some of their other providers but so far they are sold out of most of their breast pumps.  Through google searches I found all kinds of conflicting information.  A lot of people could not purchase a breast pump until their baby was born.  I will be calling Aetna back next week, but wanted to hear any first hand experience.  Thanks in advance.