Breastfeeding

PISA Owners: Question (having issues)

When I double pump I get hardly any suction on the left side, when I disconnect the right side and put the plug in I get excellent suction if I use it as a single pump. Am I doing something wrong, I've only had the pump three weeks, bought it brand new. Or does this sound like a defect? They're closed right now but I intend to call Medela tomorrow.
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