Medela...you suck (freestyle issues)

AmommaT

#1  i don't want to talk to a guy with broken english about my breast pumping issues

#2 when i tell you i am currently on my pumping break and it took 5 tries to get suction with my freestyle...YES i have a problem

#3 i am not an idiot...the first thing i did was check to make sure it was put together correctly and that nothing was broken

 

My freestlye loses suction on 1 or both sides quite often now.  only been using it for 6 weeks, so the parts arent old.  any advice?  or should i try medela cs again?

ETA:  Ok...I called back.  I got a nice lady this time and she is sending a new spare parts kit and new tubing.  Not sure if this will fix it though...I have already replaced the parts 2x...maybe it is the tubing.