Upstate NY Babies

Insurance question

I have received all of my bills from when I had Audrey (I hope!).  According to my employee benefits handbook, my copay for delivery is $500, newborn nursery care is covered in full and prenatal/postpartum care is also covered in full.  My bill is for $1,345.  I obviously have questions about this.  Do I call my insurance company, my benefits advisor, or the hospital?
DD1: 3/31/10 DD2: 9/7/11
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