I posted part of this on 12-24 -
I bought my first box of BJs brand diapers about 2 weeks ago. I came across a defective diaper (the tab was sealed to the diaper, so there was no way to attach the side). I didn't think anything and threw it out.
Well now it has happened about 10x now. I started saving the diapers after I got 3 defective ones.
So what do I do? Do I wait til I finish all the diapers and then complain? Do I bring the stash of defective diapers to the actual store? Call?
The box says something about calling customer service but part of the "message" got ripped off the box when I removed the tape, and then it says something about getting a refund if I'm not happy. But is that not right to finish the entire box and then ask for a refund? I don't necessarily want an entire refund, but if I end up with like a dozen or 20 defective diapers, then it costs me more than Pampers!