F/U: Got an answer from CB

Mrs.B6302007

and it's so not helpful.

 

My email:

Good morning,
I would like to make an inquiry as to the processing and shipping time for my recent order.  I was curious as to why it took a week to ship.  There was no indication when I placed my order that there would be a delay in shipping due to out of stock items.  Any insight you can offer would be greatly appreciated. 

Thank you,
AB

Response: 

 I'm so sorry for the delay A, it's shipped now, have a good day!

Kindest regards, 

D

So I sent a reply back:

Thank you for the reply, D. I did receive the shipping notice last
night which led to my inquiry this morning.  Many other cloth diapering
moms I interact with have placed orders with Cotton Babies and have had
quick service so I was confused and frankly, disappointed, that my
order took so long to ship, especially as I paid with Pay Pal and the
money was taken out of my checking account immediately upon placing the
order.  I am curious as to why such a small order took the entire week
to process and fill.   If you could assist me with that specific
question, I would be grateful. 

 

 If this is what CS is like, I won't be ordering again.