How long does it take for items to ship from SBish?

scootRN

I bought a seconds soaker and a snapless fitted on Jan. 24, and haven't received a shipping notice, or anything beyond an order confirmation.

It did say the snapless fitted was a "pre-order." Does that mean that I have to wait for my order until some unforeseen point in the future when they make some more? Or do you think I should contact them and see why I haven't received my order?