Why I Will NOT Be Registering at Target: A Cautionary Tale

Mama2BJan2012

Last week, we order a crib from Target online--it was a great deal and came with a free mattress. Then they shipped us the wrong crib.

OK, mistakes happen, but the process of trying to call and have them correct THEIR mistake was beyond irritating. I couldn't even get through to customer service, which of course set every pregnancy hormone in my body aflame, and my husband generously tried calling only to be put on hold multiple times by an incompetent customer service rep, making our total call to them OVER AN HOUR LONG. We've never had such a bad experience trying to have a shipping mistake corrected. What an irritating loss of our time and our energy.

Just thought I'd warn you all. We are definitely NOT registering at Target after this experience. It's clear they don't value their customers' time, energy, or emotions--only their money. I know some of you out there have your own Target horror stories--share away!!!!